Spreading The Magic provides website features, via a number of websites (including www.spreadingthemagic.com, www.spreadingthemagic.co.uk and www.stmpublishing.co.uk) subject to the following terms and conditions. If you visit or shop at Spreading The Magic you agree to and accept these terms and conditions.These terms and conditions will also be confirmed in writing to you at the time that you place your order for physical goods with us.

About us:
Spreading The Magic
Tryfan
Barn Lane
Church Stretton
Shropshire
SY6 6EB
email: contact@spreadingthemagic.com
tel: 0844 576 3422

(Calls are charged at 5p per minute from a standard BT landline, calls from other operators and from mobiles may vary and could be higher, please check with your telephony provider)

Applicable Law
Spreading The Magic is based in England and by visiting or buying from any of our websites you agree that English law will govern any dispute that might arise between you and Spreading The Magic.

Electronic Communications
When you place an order or contact us by email, and when we confirm your order and respond to you by email we are communicating electronically. You agree that all agreements, policies or disclosures made by email satisfy any legal requirement that such communications be in writing.

Privacy
Spreading The Magic does not hold any card or payment details as we use Paypal for all online transactions. Where we are provided with shipping addresses and contact details, this information is only used for that individual transaction to ensure that the order is fulfilled and you are kept informed of its status. Should we need to keep your details for future correspondence we will let you know in writing with your goods. If you do not wish us to contact you again in the future just let us know by email or in writing (contact details above).
If you subscribe to our 'Spreading The Magic' Newsletter please be ensured that your details are not passed on to any 3rd party companies and are held in absolute confidence. Our newsletters will only be sent out approximately once a month and on the very odd occasion inbetween. If they are to become more frequent we will advise you of this. They may include special offers, information on new products and new launches. All of our newsletters include an unsubscribe link that you can use to stop any future correspondence and remove your details from ourmailing list. They also include a link to use to update your contact details should you change your name or email address.

Purchasing goods
Payment Methods
Spreading The Magic currently uses Paypal to facilitate purchases made on their sites. This means that you can make payment using a variety of methods accepted by Paypal including major credit and debit cards. You do not even have to have a Paypal account in order to use Paypal, simply click on the buttons and follow the instructions.
If however you do not wish to shop online or would prefer to pay by cheque you can do so by downloading an order form.

Shipping and delivery information
Each product button will show the shipping options that you can choose from along with the cost of the product and postage and packing.

Payment by Paypal through our websites: For non-digital products - On receipt of your payment notification we will confirm stock levels and email you to confirm our terms and conditions in writing and that we are in a position to ship the product ordered. In the case of CD's we may confirm that the item(s) has been ordered from our manufacturer as these are generally created on demand rather than held in stock. This email will serve as confirmation of the contract with you.

Payment by cheque: For non-digital products ? We will email you to confirm receipt of your cheque and our terms and conditions in writing. On clearance through our bank account we will email you again to confirm that we can ship your products, this email will serve as confirmation of the contract with you. Cheques should be made payable to 'Spreading The Magic'.

Methods, costs & approximate times:
Books: Usually kept in stock and shipped within 7 working days. Occasionally we may be waiting for a delivery and if this is the case we will let you know by email of the approximate date of shipping. It should not be any longer than 28 days from the date we accept the contract to supply. If it looks like it will exceed 28 days we will contact you to discuss it further. You choose the method of shipping, options are clearly given with pricing for each product on our website.
CD's: These are generally produced specially for you once the order has been placed so they can take a little longer. We will keep you informed of timings and delivery should be within 28 working days from date we accept the contract to supply them to you. They are shipped by economy airmail from the USA. If it looks as though delivery will exceed 28 working days we will contact you to discuss it further.
Digital products: for digital downloads payment is made and an email will be sent out immediately to you with a download link attached. If you do not receive this email and download link, or have a problem downloading the product, please contact us immediately by email.

Booking Events
For our one day workshops full payment for each person wishing to attend is required at the time of booking. For courses of 2 or more days a 30% deposit for each person wishing to attend is required at the time of booking. The balance is due 21 working days* prior to the start of the course. (We will email a reminder to you 28 working days* before the start of the course.) Where you are booking within 21 working days* of the start of the course full payment for each person wishing to attend is required when booking.

Cancelled Events
We reserve the right to cancel events and will give you as much notice as we possibly can if we have to do this. In these circumstances we will issue a full refund to you of all monies paid to Spreading The Magic for the event up to the point of our cancelling it. Alternatively you can transfer to a different event and pay the difference or have the difference refunded to you (whichever applies).

Payment Methods
Spreading The Magic currently uses Paypal to facilitate purchases made on their sites. This means that you can make payment using a variety of methods accepted by Paypal including major credit and debit cards. You do not even have to have a Paypal account in order to use Paypal, simply click on the buttons and follow the instructions.
If however you do not wish to book and pay online or would prefer to pay by cheque, please email us (contact@spreadingthemagic.com) with details of the event you would like to book advising us that you would like to pay by cheque. We will email you a booking form to complete and post to us with the relevant payment. Cheques should be made payable to Spreading The Magic.

Payment by Paypal through our websites: On receipt of your payment notification we will email you to confirm your place(s) on the event and to confirm our terms and conditions in writing. This email will serve as confirmation of the contract with you.

Payment by cheque: We will email you to confirm receipt of your cheque and our terms and conditions in writing. On clearance through our bank account we will email you again to confirm your place(s) on the event. This email will serve as confirmation of the contract with you.

Your right to cancel
For goods: You have the right to cancel your contract with Spreading The Magic within 7 working days* of delivery of the goods. This applies to all of our products except for digital items (eg: MP3 tracks) where the item has been downloaded. If however you have a problem with downloading the product please let us know immediately by email and we will send you the download in an alternative manner. We regret that we also cannot accept cancellations of contracts for the purchase of video, DVD and audio where the item has been unsealed.
If your item was damaged in transit, incorrect or faulty, please see below.

For events: You have the right to cancel your contract with Spreading The Magic within 7 working days* following the day that you receive our email confirmation of your booking.
Where you are booking within 7 working days* of the start of the event you may cancel up to 5pm on the last working day before the start of the event.
After this period, and up to 21 working days* before the start of the event, if you find that you are unable to attend our event for any reason your deposit or payment may transferred to another event. Alternatively you can order goods from Spreading The Magic up to the value of the payment received. Any cancellation up to 21 working days* before the start of the event will receive a 50% credit note which may be used against events or goods.

How to cancel your contract
Please email or write to us (contact details above) as soon as possible and within 7 working days* of delivery of goods or receipt of confirmation of your booking to tell us that you wish to cancel your contract. If you write to us via the post please retain a certificate of postage to confirm the date on which you sent it.
We will refund you the monies paid for the product(s) via paypal (or cheque if that was your payment method) within 7 working days* of receiving your notice to cancel.
It is your statutory duty to take reasonable care of the product(s) while it is in your possession, to return the product(s) and to ensure the product(s) is received by us without damage. You are responsible for the cost of return. If we do not receive the item back from you we may arrange for collection of the item from your residence at your cost. You are responsible for the cost of returning your product(s).
To ensure the safe return of the merchandise, we would suggest that you return any items using a tracking number such as that offered by Royal Mail Recorded Delivery service. If the order is valued at GBP 40 or more, we suggest that you insure the shipment for the value of the merchandise.

Incorrect, faulty or damaged goods
If your item is incorrrect, faulty or damaged in transit you may return it to us within 14 working days* of delivery for a full refund or replacement.
How to return items for a refund or replacement: Please contact us straight away by email or in writing (contact details above) with the details of the problem. We will arrange refund or replacement as you wish as soon as possible. Refunds will be processed with 7 working days*. Replacement goods may take up to 28 working days* to reach you but we will let you know more about this at the time of our communication.
You will need to return the item(s) to us, full details will be given when you contact us, and we will refund you the cost of return.

Where to direct any complaints:
If you have any complaint or dispute with Spreading The Magic please contact us by email or in writing (see our contact details above) with full details of your complaint and we will respond to you as soon as possible. You should expect a response within 14 working days* of receipt of your communication.

*Working days are any days excluding Saturday, Sunday or Public Holidays.